I have probably spent hundreds of hours optimizing different aspects of our business. If the purpose of optimizing is to save time, reduce workload, and everything else that goes with it (including stress), why do I spend so much extra time doing extra work? It pays off. To give you an example: last year we had a large amount of data entry needed for one of our systems. I calculated the number of man-hours it would take (based on the average time a few people spent who had been doing the data entry) and the estimate exceeded 950 hours. To …

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