About Studio 98

AI-Powered Operations & Systems Strategy

For more than 15 years, Studio 98 has helped businesses grow by fixing the structural bottlenecks that slow them down. We started by building websites and digital platforms, but as we grew, our work moved deeper into the core of business operations.

 

Today, Studio 98 brings strategy, operations, and AI together to help companies run more efficiently, scale with confidence, and reduce unnecessary complexity. We don’t believe growth comes from adding more tools; it comes from building better systems.

What Makes Studio 98 Different

A Systems-First Philosophy

We are not a tool-first consultancy, and we are not here to sell AI for the sake of a trend. Studio 98 works as an internal partner focused on clarity, structure, and measurable outcomes.

Our work is always grounded in practical operations, not theoretical ideas.

Operational Audits

We start by understanding exactly how work flows today.

Efficiency Mapping

We pinpoint where time, money, and effort are being lost to friction.

Frictionless Design

We build systems specifically to remove those bottlenecks.

Leveraged AI

We apply AI only where it creates real operational leverage.

Implementation Support

We guide teams through change to ensure long-term adoption.

Our Process

The Four Pillars of Business Modernization

Everything we do follows a simple, disciplined process to ensure technical solutions reflect operational truth:

 

  1. Understand: We map your business end-to-end — including people, processes, systems, and constraints.
  2. Map: We identify how work actually moves, surfacing hidden inefficiencies and “shadow processes”.
  3. Build: We design custom workflows and AI solutions that fit your business — never generic templates.
  4. Support: We stay involved to ensure your team trusts and uses the new systems for long-term success.

Our Team

The Operators Behind the Systems

Executive Team

David Lively

CEO

David is a lifelong entrepreneur with over 30 years of experience owning, operating, and selling companies. He previously built the 23rd largest retail home furnishings company in the USA before selling it to a publicly traded entity in 2001. Following that success, he co-founded a SaaS ecommerce platform that scaled to over 3,000 customers across 46 states and six countries. While he is passionate about business strategy, his most important work is his 35+ year marriage to his wife, Amy. When he isn’t in the office, David can be found fly fishing in the mountains of Colorado or enjoying the backcountry.

Words to Live By: “Be who God meant you to be and you will set the world on fire.” – St. Catherine of Siena

Emma Fenimore

President

Emma oversees strategy, operations, and product direction at Studio 98, focusing on building scalable systems and aligning teams with an AI-first mindset. She specializes in connecting big ideas to execution to ensure the company effectively ships software and services. Outside of work, she is an avid reader who finished 104 books last year.

Words to Live By: “Your life is ultimately measured by your outcomes, not your intentions.”

Sarmad Makhdoom

VP of Custom Software

Sarmad is a computer scientist and veteran software architect with over 14 years of professional experience in the technology industry. A programmer since 1998, he specializes in understanding the internal mechanics of complex software systems and translating them into scalable business solutions. As Vice President, he oversees the technical direction of custom development projects, ensuring that all builds are grounded in deep architectural knowledge and continuous technical innovation. Outside of his professional work, he is a dedicated father of two who enjoys spending time with his family and exploring new educational adventures.

Words to Live By: “Learning never exhausts the mind.” — Leonardo da Vinci

Melissa Klidies

VP of Finance

Melissa leads financial strategy and operational discipline, turning financial data into decisions that move the business forward. She manages cash flow and strategy for Studio 98’s growing digital and AI-focused ecosystem. In the summer, she can be found paddleboarding or hiking near waterfalls.

Words to Live By: “Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.”

Claudio Machine

VP of Account Services

Claudio leverages an extensive background in customer service to build meaningful connections and ensure successful client journeys. He views every interaction as an opportunity to help others reach their operational goals. He is a history buff and amateur archaeologist who has participated in various dig sites.

Words to Live By: “Success is the sum of small efforts, repeated day in and day out.”

Jodee (JoJo) Heyder

Director of Operations

Jodee brings over 38 years of retail management experience to Studio 98, specializing in backend operations that help businesses thrive. She is known for her impeccable organizational skills and her ability to bring creativity and fun to professional environments. Outside of work, she is a talented party host who enjoys bowling and karaoke.

Words to Live By: “If it is to be, it is up to me.”

Account Specialists

Yolene Heenen

SaaS Account Specialist

Yolene specializes in managing e-commerce websites at Rave Retailer, ensuring brands remain active and accessible in the digital marketplace. Her work focuses on making the technical side of business feel effortless for clients while meeting critical store goals. Outside of work, she enjoys gardening and perfecting the art of coffee brewing.

Words to Live By: “Where there is no Struggle, There is no Strength.”

Kaeio Alberto Gloria

Expansion and Sales Specialist

Kaeio leads onboarding, internal systems access, and the development of company training content and SOPs to keep teams aligned. With nearly four years at Studio 98, he also serves as a sales specialist helping clients adopt AI and digital marketing solutions. He is a film enthusiast and an avid reader who enjoys immersive storytelling.

Words to Live By: “Matter, how tiny my share. Time, how brief my allotment. Fate, how small my role to play. Self, all that can be mastered.”

Jaen Saunders

Director of Software Support & Knowledge

Jaen works closely with clients to solve technical challenges across software and AI agents to ensure they deliver real value. She manages the company knowledge base to empower clients through onboarding and continuous learning. She is a social explorer who loves South African destinations, Marvel movies, and performing Freddie Mercury choreography.

Words to Live By: “Never Take Advice From Someone You wouldn’t Trade Places with.”

Custom Software Specialists

Juan Jansen

Software Project Manager

Juan is a Senior Project Manager and full-stack developer who helps deliver software solutions from discovery through launch. He translates business needs into structured execution and measurable outcomes for both clients and developers. He is a multi-instrumentalist who enjoys working on cars and computer networking.

Words to Live By: “The obstacle is the way.”

Hayder Ali

Senior Full Stack Developer

Hayder is a computer scientist and skilled full-stack developer with over seven years of experience architecting computer programs and implementing emerging technologies. At Studio 98, he focuses on navigating complex technical challenges and collaborating across departments to build scalable digital solutions. He is driven by a commitment to excellence and a culture of continuous learning within the field of software engineering. Outside of his development work, he is a fan of classic cinema and the art of professional negotiation.

Words to Live By: “I’m going to make him an offer he can’t refuse.” — Al Pacino

Arham Saqib

Senior Full Stack Developer

Arham specializes in backend systems, website development, and mobile applications. He builds scalable, reliable solutions that form the backbone of business infrastructure. In his spare time, he enjoys learning engine assembly and car mechanics.

Words to Live By: “Success unshared is failure.”

Nabeel Ahmed

Senior Developer and Team Lead

Nabeel builds and improves web-based systems with a focus on scalable features, performance, and smooth user experiences. He supports the development team through code reviews and solving complex technical bottlenecks. Off the clock, he focuses on personal growth, fitness goals, and exploring new AI tools.

Words to Live By: “Stay consistent, even when it’s boring.”

Rizwan Ali

Senior Developer

Rizwan is a Full-Stack Software Engineer with over 10 years of experience building secure, scalable web applications. He specializes in Laravel and React/Next.js to deliver end-to-end solutions, including SaaS platforms and automation systems. Driven by solving complex problems, he spends his time exploring new technologies and mentoring others.

Words to Live By: “Code is like humor. When you have to explain it, it’s bad.”

Who We Work With

Partners in Scalable Growth

We partner with growth-minded, mid-sized organizations that want to operate better. We work best where complexity exists and structure is needed, specifically for leadership teams who:

  • Feel the business is working harder than it should.
  • Want clarity before investing in expensive AI or automation tools.
  • Need systems that allow them to scale without rapidly adding headcount.
  • Value execution over buzzwords.

Our Mission & Vision

The Future of Work

Our mission is to help businesses simplify, improve, and grow by building systems that work — for people and for AI. We believe that clarity must come before technology and that structure is the ultimate creator of leverage. As AI changes how work gets done, Studio 98 exists to help companies navigate that change with clear priorities, aligned teams, and scalable foundations. We aren’t building louder or flashier businesses — just better-built ones.

Studio 98 Brands

The Studio 98 Ecosystem: Proprietary Tools & Partners

Grand Centr.al

AI-Powered CRM

Smart communication, automated follow-up, and lead management.

Rave Retailer

AI-Powered Ecommerce

Automation and smart insights for online stores.

Studio98.ai

Custom Agentic AI Development

AI training & adoption for teams, departments, and organizations.

Ready to Make Work Lighter?

Start with a conversation — not a commitment. We’ll help you see where your systems are holding you back and decide where AI actually fits.