Effective training is consistent training.
As you know, in business, things change frequently. New products are released, new policies created and to be most effective, everyone needs to be on the same page with these changes.
We have found that companies are able to effectively train when they create modules to cover different topics and then assign those to the relevant groups of staff.
You are launching a new product.
- Create a short course giving the sales team what they need to effectively sell this.
- Create a course for customer support explaining how to help someone get the most use of it.
- Lay out a course for your marketing team giving them the bullet points they need to be effective.
The key is that you don’t have to spend eons creating the most comprehensive training line up that will take someone from where they are at, to complete “perfection”.
Train consistently and you will train people to competancy.
Enjoy.
Rafferty Pendery
CEO
CEO
