Website companies are a dime a dozen. Joe decides that he would love to design websites, so he does. Its almost as simple as that. Web design and development is an over populated industry. Its like walking through downtown Manhattan during rush hour; packed.
What makes us different is our PROCESS. We have completed thousands of websites, so it’s safe to say that we know what we are doing. We have the technical know-how to deliver fantastic products to our clients. We have (and still do) RELENTLESSLY analyze our company and adjust its pattern based on the demand of our services, the number of clients, and projects being worked on.
To any company that’s worth anything, this means a lot. Perfection is not a goal that is achieved one time and crossed off some to-do list. Perfection is a routine.
Did you know that manufacturing companies spend millions of dollars annually to get their ISO certification? Per the ISO website “ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade.”
Since Joe is a one-man-band this is a luxury he cannot afford. He barely has the time to service his clients, let alone meticulously tweak his company structure and weed out any weak points. A going concern is like a Ferrari, if you don’t regularly schedule maintenance it will most certainly break down.
That’s what we do internally. There are standards and best practices that govern web design and development. But what about standards for running a web design and development company? None exist (at least that I could find). If I got a bonus every time a client told me their web development company went out of business, I wouldn’t have written this. I’d be on a yacht sipping something delicious. Where did these guys go? These companies clearly had clients (I know because our clients weren’t born with websites, someone had to create it for them). The answer? They went the way of the dinosaur.
We have TEAMS dedicated to specific areas of the company. Our clients are assigned expert account representatives for EACH part of our process. These account reps speak plain english and they represent clients to our design and development teams. I mean think about it, guys that sit around all day combing through gibberish to make a website work aren’t the most social individuals.
We have a tried and true management team that has earned their stripes. Not a wet-behind-the-ears, eager-beaver team that throws the company into chaos because they want to “try something new” you know, “just to mix it up” and “keep it fresh”.
This is what sets us apart.